Keep an Eye Out for The Night Before Christmas Cthulhu Shipping Surveys Powered By Backerkit This Week!
over 1 year ago
– Wed, Jun 15, 2022 at 05:16:02 AM
Howdy, C is for Cthulhu Fam!
A quick little update to let you know that we're almost ready to send out your shipping survey to get your shipping information, confirm any add-ons you may have pledged for during The Night Before Christmas: A C is for Cthulhu Holiday Tale campaign, and to collect "whole-order weight" shipping charges from international backers.
And even if you didn't select any of our fabulous add-ons during the Kickstarter campaign, you'll be able to upgrade your pledge or choose some ADD-ON EXTRAs when you fill out your survey as well!
Thursday morning, The Night Before Christmas Survey, powered by Backerkit, will go out.
It’s important to respond to your survey as quickly as you can since we need this information to fulfill your rewards.
You don’t need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond.
Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don’t have access to this survey link yet, but it will be available soon via email!
After you respond to your survey, you can go back later and change your responses at any time before we close the surveys and get our final counts.
If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey is sent to the email address you use for your Facebook account.
If you have another email address that you prefer to use, please contact support at https://cthulhu-xmas.backerkit.com/faq.
Also, because some items are limited, if you're late to filling out your survey, some of those EXTRAS may get snatched up... so we hope you'll fill it out as soon as it comes through!
Note: We will send the survey a bit earlier to a small % of randomly selected backers so that we can "smoke test" the survey to make sure it's operating as we expected. If you receive your surveys tomorrow instead of Thursday, we hope you'll also get them in ASAP so we can properly test the survey.
Did Your Pledge Get Dropped? Did You Make the Wrong Pledge?
Unfortunately, we were sad to see that 28 backers' pledges were dropped as Kickstarter was unable to resolve their credit card charge issues...
However, you will be able to fix this through the Backerkit Survey.
Also, if you made a mistake in your pledge and selected the wrong reward, you will be able to correct it when the survey comes.
And, if you selected the Holiday Collector's Box Pledge, you'll be able to tell us which 12 in plush toy you'd like for your reward during the survey.
Also, if you won an extra bonus from us by participating in one of our backer bonus games, those extras should already be populated in your Backerkit pledge manager.
SURVEY TUTORIAL & WALKTHROUGH
Here's a Tutorial Walkthrough Showing How Easy (and fun!) it Is to Complete Your Survey So We Can Ship Your Rewards!
Again, these surveys will start hitting your inbox tomorrow.
So keep an eye out for them!
- Your pals @ C is for Cthulhu
P.S. If you missed it, here's another look at the full cover for the book!
Funds Arrived! Surveys to Come!
over 1 year ago
– Wed, Jun 08, 2022 at 01:16:24 AM
Hey, C is for Cthulhu family! Hope you're enjoying the end of spring and getting ready for a fun summer! We're pleased to report that Kickstarter has finished doing its thing collecting funding from our backers and those funds have just hit our accounts, allowing us to pay our vendors and get things moving on the fulfillment side.
Unfortunately, we were sad to see that 28 backers' pledges were dropped as Kickstarter was unable to resolve their credit card charge issues. This amounts to over $4500 in lost funding for the campaign, and was higher than anticipated, which does put a strain on the team.
However, any backers who were unable to get their cards fixed in time will have the opportunity to correct the issue when we send our Backerkit Survey.
And if you were hoping to add a few additional items to your pledge when you fill out the survey, you'll be able to do that too, which will help us earn back some of that dropped funding.
Full Book Wrap
In other good news, Joshua Janes has completed the art on the new book and we've sent files off to our awesome printer! We're so excited to have another C is for Cthulhu book coming to your shelves shortly!
- Surveys! We're in the process of finishing the Shipping Surveys for this launch, which is how we'll know where to ship your stuff. Those will be sent out through Backerkit soon.
- Digital Rewards! We're also wrapping up the digital rewards for this launch, which should be available later this month!
Thanks again for your support on this one!
- Your Pals @ C is for Cthulhu
Thank You for an AMAZING Launch! Here's What to Expect Going Forward...
over 1 year ago
– Tue, May 24, 2022 at 08:06:56 PM
Thank you so much for sharing the Lovecraft with us once again for this amazing new holiday board book. Because of your support, THE NIGHT BEFORE CHRISTMAS: A C is for Cthulhu Board Book is a go!
A Quick Recap of the Highlights of This Launch...
- Funded on Day #1!
- 11 Stretch goals unlocked!
- New RED C is for Cthulhu Baby Plush (6 in) made available as an add-on!
- New Hastur, Deep One & Shoggoth Plus toys greenlit for production!
- Signature Bundle Upgraded to Include Christmas Cards & Cthulhu Sticker!
- We've had a ton of fun all month long with 1,076 amazing backers!
Next Up: Fulfillment!
Right now, we're at the start of the two week funds hold freeze, where Kickstarter does its thing to collect and process all of the pledges on our behalf.
As of right now, 94.3% of pledges were successfully collected (yay!)
However, that still means that 61 BACKERS' pledges did not go through (yikes!)
If your pledge was not collected, this probably means that your credit card on file with Kickstarter has expired.
You should log into your Kickstarter account to fix it, otherwise, your rewards may be delayed or canceled.
Backers with errored pledges will have until 5/27/22 to fix their pledges on Kickstarter to avoid them being dropped.
We expect the Kickstarter funds to be distributed to us on or around June 6, as it always takes Kickstarter at least two weeks to transfer funds to project creators' bank accounts.
We're not waiting to get things rolling, however.
We'll be submitted files to our printer shortly for the book and will place our large order with our plush manufacturer this week, so that we can get the production team rolling right away!
PLEDGE MANAGEMENT & SHIPPING SURVEYS
You can expect a SHIPPING SURVEY to be sent out to you next month. Your Shipping Surveys and pledge management will be handled by BACKERKIT, which will be an essential tool for a campaign this big. With it, you'll be able to:
1: Tell us where to ship your goods.
2: Let you confirm your pledge level and add-ons selected during the campaign.
3: Let us collect for INTERNATIONAL SHIPPING which was not charged during this campaign, and instead will be calculated based on total order weight and charged through Backerkit. (US shipping is free and was included in your pledge.)
4: Let you make any corrections or changes or add-ons to your order BEFORE we ship it out to you.
So you can finalize and add on until your order is PERFECT.
And who knows... we might even have a few EXTRAS not included in the campaign available for you to add to your order before you finalize it!
Know that we're thrilled to be able to keep making all of this great new stuff for you!
If you have individual questions about your order, the best thing to do is to message us through Kickstarter and we'll answer them as soon as we can.
The C is for Cthulhu Team
P.S. Come Join Us in the Lab!
If you haven't already, we'd love to have you join us in our private Facebook group where we share work in progress projects, get feedback from our fans, have special offers and more.
Click here to request to join the C is for Cthulhu Lab!
Did Somebody Say SHOGGOTH PLUSH TOY?
over 1 year ago
– Sat, May 21, 2022 at 11:50:30 PM
High fives, friends! Dozens of C is for Cthulhu faithful have come out to party today, and we've just blown past $70K to greenlight the SHOGGOTH Plush Toys! Development on all three new plush toys will commence shortly after this campaign is over... which is in (Checks watch) FOUR FRIGGIN' HOURS!
Red 12 in Plush Available as Add On if We Hit $75K!
Now, it's still a long shot, but if we manage to hit $75K, we're going to have the RED 12 in C is for Cthulhu Plush available as an add on for +$39 here on Kickstarter, or after the campaign is over in Backerkit.
Were so thrilled to be able to keep making great stuff for you after all these years.
Smiles and high-fives all around from the C is for Cthulhu Team.
Have a wonderful night!
FINAL DAY! Livestream Party Replay, Stretch Goals in Sight and More
over 1 year ago
– Sat, May 21, 2022 at 04:15:02 AM
Hey there, C is for Cthulhu fam, we hope you're having an amazing start to your weekend!
Today is the final day of our latest launch for THE NIGHT BEFORE CHRISTMAS: A C is for Cthulhu Holiday Tale and we couldn't be more thrilled to go out with a bang!
Did you Miss the Livestream Event Yesterday?
The C is for Cthulhu Team of Jason Ciaramella, Joshua Janes and Tyler James hang out for over an hour with some of our biggest fans on a livestream broadcast where we answered questions, talked about the new book, and dished out some amazing prizes to our backers.
If you missed it, you can watch it here in this update!
One of our favorite parts of the broadcast was our response to this query from longtime backer and C is for Cthulhu superfan Dennis Tiedt!
Dennis has been asking about a Camo-Cthulhu for a while now... and while we're NOT ready to go to production, we couldn't risk playing a little game of WHAT IF?
And so, for all of your viewing pleasures, we present the action hero the world needs... CAMO-CTHULHU!
Move over Sly and Arnold!
Seriously, though, let us know in the comments what you think of this one!
Shoggoth is Still In Our Sights!
We're going to be pushing this thing all day long to try to get that next Lovecraftian monster unlocked for you all.
If you're able to click the social share buttons on our Kickstarter page to help give us one more signal boost today, that would be amazing.
-Your Pals @ C is for Cthulhu